Separately Facebook’s Instagram app also showed some glitches, including not being able to view captions in posts while social messaging service WhatsApp denied the uploading of photos in chats. Users reported varied problems, from not being able to load the website to being unable to post comments. The Downdetector map showed Facebook service problems in Asia, Australia, Europe, and the United States. Technical glitch affected users globallyĪccording to Downdetector, an app which monitors over 4,400 services in 32 countries and provides realtime overview on issues and outages, user reports on technical problems with Facebook reached over 12,000 globally. The firm later gave an update to say that the problem was not due to a DDoS attack, or a distributed denial-of-service attack, which is a cyber attack where a hacker disrupts the services of the host by making the network unavailable to its users. The tweet garnered 46,000 likes, 20,000 retweets, and 11,000 comments in under 14 hours. ‘We’re working to resolve the issue as soon as possible,’ the social media company said. In a tweet acknowledging the outage on Wednesday, Facebook said it was aware that ‘some people are currently having trouble accessing the Facebook family of apps’. The tech stock had closed Wednesday’s session higher by 0.84%, at US$173.37.

The technical outage was also found in the firm’s other popular services such as Instagram and WhatsApp.Īt around 3.45am, New York time, Facebook’s shares were 1.30% lower in pre-market trading, down by US$2.26, at S$171.11. Facebook users worldwide faced loading or technical issues such as logging in or posting Facebook posts on the social media platform on Wednesday.

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