In the search field, type %appdata% and hit enter on your keyboard. On Windows 8, move the mouse into the upper right hand corner of the screen and then click on the Search icon (magnifying glass). On Windows 7, click the START menu in the lower left hand corner of the screen.

Now lets make sure the Roaming folder is cleaned up.

Choose “Uninstall” from the Programs and Features menu, or right click Universal Control and choose Uninstall.

Find Universal Control AI in the list of Programs and select it.

In Control Panel, select Programs>Uninstall a Program if you're in Category view, or select Programs and Features if you're in List view.

In the Search field, type Control Panel and then click on the Control Panel shortcut in the list on the left.

On Windows 8, move the mouse into the upper right hand corner of the screen and then click on the Search icon (magnifying glass). On Windows 7, click on the START menu in the lower left hand corner of the screen and click Control Panel.If you see the red Universal Control-AI icon, right-click it and select Quit from the pop-up menu Quit all applications. Look in the System Tray in the lower right hand corner of your screen and check the list of running applications (you may need to click the Up arrow to show hidden applications).Disconnect your StudioLive-AI mixer or any other Firestudio device.Uninstalling Universal Control-AI Drivers and Software In most situations, you can just run the Univeral Control-AI installer and let it overwrite the previous version. Sometimes though, it is necessary to manually remove all traces of any Firestudio, Universal Control or Universal Control-AI related files that you may have on your computer before doing a fresh install of Universal Control-AI. This is usually caused by certain files not being overwritten properly, or older files from previous installs causing conflicts.

Sometimes drivers do not install properly and can cause numerous issues with the functionality of your device.

My Universal Control-AI launch window does not show driver information.

My VSL-AI window is not opening properly or not opening at all.My Universal Control-AI crashes when I launch it.Why would I need to Uninstall & Reinstall my StudioLive-AI drivers?

Uninstall mouse driver